Keyboard and Mouse Control in Meetings
Dec 6, 2021 at 10:54am • 2 replies • 0 likes
Scott Ruff
The removal of keyboard and mouse control in the latest Ring Central meeting app is having a big impact. Can we get an update on when this feature will be put back in the app?
Thanks.
on Dec 6, 2021 at 11:00am • 0 likes
@Scott Ruff, As far as I know, remote control access is still available in RingCentral Meetings. Are you referring to RingCentral Video instead?
on Dec 6, 2021 at 11:45am • 0 likes
Sorry, you are correct; RingCentral Video. I thought we all had to move over to the new application and that is the one that doesn't have controls?
on Dec 6, 2021 at 12:52pm • 0 likes
Yes, this remote control feature is currently not available in RingCentral Video. The Product Team said that it's coming in Q1 2022. We are waiting for their announcement on this.
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