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Why is the date of the meeting NOT included with the meeting info?
Tags: meetings
Nov 19, 2021 at 11:55am   •   3 replies  •  0 likes
Terrence Gallagher

When I schedule a meeting with "Meeting Info" option and copy the info and paste it into an email, the meeting date and time is not included in that information and it is not added to the list of scheduled meetings. Which apparently has been an issue for over a year, according to other posts.

on Dec 13, 2021 at 1:03pm   •  0 likes

Using Ringcentral Video from the Desktop app (Macintosh)....Created meeting as Meeting Info. We notice the same thing: the call information that is generated does not include a specific date and time. Does this mean that the meeting ID is NOT specifically limited to that date and time? How long is the link good?


screen-shot-2021-12-13-at-35838-pm.png

on Dec 13, 2021 at 2:10pm   •  0 likes

@Kathy Houser This may answer your question. screen-shot-2021-12-14-at-60921-am.png

on Nov 22, 2021 at 6:40pm   •  0 likes

Which meeting solution are you using?
We have 2 solutions : RC Meetings and RC Video .
Are you using RC App to schedule a meeting ? Please provide more info and we can assist you further.

on Nov 23, 2021 at 8:59am   •  0 likes

From the iMac desktop version 21.4.20.239 Web, 21.4.20.2267 Mac of RingCentral, I am selecting the "Video" button on the left and then selecting "Schedule", then in the pop up "Schedule a meeting" window I am inserting all the meeting details. I am using the "Meeting info" option in the "Schedule using" section of the popup window. After clicking the "Schedule" button the "Your meeting has been scheduled" window opens. When I click the "Copy invitation" button there is no time or date in that copied information. When I select the "Close" button the meeting is not added to the "Upcoming meetings" area in the RingCentral app interface.

on Nov 23, 2021 at 9:55am   •  0 likes

@Terrence Gallagher , Do you include the time and date in the meeting info? Also, meetings created using meeting info are not listed or saved anywhere.

on Nov 22, 2021 at 10:00am   •  0 likes

Can you share the API endpoint?

on Nov 22, 2021 at 1:59pm   •  0 likes

What is the API endpoint?

on Dec 14, 2021 at 5:46am   •  0 likes

An API endpoint is the point at which an API -the code that allows two software programs to communicate with each other. APIs work by sending requests for information from a web application or web server and receiving a response.

on Nov 22, 2021 at 2:49pm   •  0 likes

Oh, so you are not using an API to schedule a meeting? Which app do you use to schedule meeting then?

on Nov 23, 2021 at 8:59am   •  0 likes

From the iMac desktop version 21.4.20.239 Web, 21.4.20.2267 Mac of RingCentral, I am selecting the "Video" button on the left and then selecting "Schedule", then in the pop up "Schedule a meeting" window I am inserting all the meeting details. I am using the "Meeting info" option in the "Schedule using" section of the popup window. After clicking the "Schedule" button the "Your meeting has been scheduled" window opens. When I click the "Copy invitation" button there is no time or date in that copied information. When I select the "Close" button the meeting is not added to the "Upcoming meetings" area in the RingCentral app interface.

on Nov 23, 2021 at 9:33am   •  0 likes

This is a developer community and your question is not relating to app development or API usage. I will move your question to the customer community so you will get better help.

on Nov 23, 2021 at 9:44am   •  0 likes

Thank you



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