News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Search
Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Users
Tech support
Tags: fax
May 9, 2022 at 6:23am   •   1 replies  •  0 likes
Signature Construction

When I call support and it says to hold for an agent to help me with my problem, do they ever answer? I have been in the queue for over an hour and a half first thing in the morning and am still waiting. I was also in the queue for over two hours last week before I had to hang up. Very frustrating.

on May 9, 2022 at 10:42am   •  0 likes

Hi! Sorry that you had to wait that long. I see that you have a ticket with Tech Support now. Next time you need help with support, you may submit a ticket online at https://support.ringcentral.com/new-case.html, and someone will reach out to you within the day.



A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us