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Home » Users
incoming calls can't hear anything both ways.
Tags: phone
May 19, 2022 at 2:22pm   •   1 replies  •  0 likes
Steve Patterson

All day today incoming calls to me using the ring central soft phone app, I can't hear anything. I hang-up and call the person right back and works fine. any suggestions?

on May 19, 2022 at 2:51pm   •  0 likes

Hi Steve, you may have to check if your internet has a stable connection. You can also try to uninstall-reinstall your app. If the issue is still the same, please open a Tech Support ticket.



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