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Possible to blacklist a number globally?

Tags: call handling

Jun 28, 2022 at 7:33am • 2 replies • 0 likes

Andy Altenburger

I have blocked an individual for a few specific users. However, this person is now calling others. Is it possible within the admin console to blacklist a number at the site level? I've done some searches and have only found info on blocking someone at the user level. We have 300 or so licenses. Don't want to go down that path. Thanks.

Yatin Gera on Jun 29, 2022 at 5:08am • 0 likes

Hi @Andy Altenburger
I am moving this to the user community for better reach

1 Answer

Mary-Community_Moderator answered on Jun 30, 2022 at 10:04am

Hi Andy, when you block a number from the main admin, it will be blocked on every user. Check the KB article below.

https://support.ringcentral.com/article/Block-Calls-and-Faxes-without-Caller-ID.html

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