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Creating Users With Mobile License

Tags: rest api

Jul 20, 2022 at 10:21am • 2 replies • 0 likes

Sy Hasan

Hi there,

When I create a user in our production environment using the API, it only creates users with the MVP license. Is there a way to provision users with just a Mobile license?

Thanks!

Suyash Joshi on Jul 20, 2022 at 10:49am • 0 likes

This looks like a duplicate question of https://community.ringcentral.com/questions/108953/changing-user-licenses-from-api.html - please see the answer that this is not possible.

Sy Hasan on Jul 20, 2022 at 9:49pm • 0 likes

Just to be sure - does that mean you can only create a user with an MVP license? Thanks!

1 Answer

Suyash Joshi answered on Jul 21, 2022 at 1:24pm

There is no API to create a license, you need to manually do that via the Service Web portal -> Billings tab. Here are the types of licenses we provide: https://support.ringcentral.com/article/RingCentral-License-Management.html and here is the tutorial on how to add one: https://support.ringcentral.com/article/Add-Licenses-in-your-RingCentral-Account.html

Btw, please do not duplicate cate posts with same questions, we can discuss it here or https://community.ringcentral.com/questions/108953/changing-user-licenses-from-api.html

Having said that, to provision a user (regardless of license as that is not an open in API), refer to Create User API : https://developers.ringcentral.com/api-reference/SCIM/createUser2

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