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My Sandbox account login credentials have been wiped out as well as JWT credential

Tags: credentials

Sep 13, 2022 at 9:28am • 4 replies • 2 likes

Nikolai Chashchin

Hi RingCentral,

I have just found out that I don't have my Sandbox account login and JWT credentials anymore:

Can somebody comment on this please.

Best,

Nikolai Chashchin

Karthik Sampangi on Sep 13, 2022 at 11:03am • 0 likes

I am having the same problem. Looks like RingCentral's Sandbox environment is down. Has any one seen this kind of issue before and how long does Ringcentral take to resolve such issues? @ringcentral-admin @ringcentral @Becky-Community_Manager

Becky-Community_Manager on Sep 13, 2022 at 2:45pm • 0 likes

I've moved this to the Developer space and will tag @Phong Vu so this can get a bit more visibility.

Ryan Thatcher on Sep 13, 2022 at 10:11am • 0 likes

I am also experiencing this issue. because of this I cannot access my sandbox account.

2 Answers

Phong Vu answered on Sep 13, 2022 at 7:21pm

There is an outage in the sandbox environment again. The team is alerted and they are working on restoring it.

Please stay tuned.

Nikolai Chashchin answered on Sep 14, 2022 at 12:34am

Thanks, Phong

Phong Vu on Sep 15, 2022 at 4:57am • 0 likes

Sandbox service is back to normal now.

Karthik Sampangi answered on Sep 13, 2022 at 11:00am

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