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Microsoft MFA Failing

Tags: sms and text messaging

Oct 17, 2022 at 5:57am • 1 replies • 0 likes

John Heiter

Beginning this morning, our users who used their Ring Central number for Microsoft MFA are no longer getting texts or calls from Microsoft for authentication. Is anyone else seeing this behavior?

Mary-Community_Moderator on Oct 17, 2022 at 1:14pm • 0 likes

Hi @John Heiter. Have you tried contacting Microsoft? If they say that the issue is not on their end, you may submit a ticket at https://support.ringcentral.com/new-case.html

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