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Cannot send texts

Tags: text

Dec 6, 2022 at 11:04am • 1 replies • 1 likes

K P

Two members of our team have lost the ability to send texts. We have a paid plan with ringcentral and the settings are as they should be in order to allow them to text. This is very obviously a ring central reoccurring issue.

We have also tried calling ring central support line but the operator is AI and the issue has not been resolved. From what I see in other questions from other people they never received any resolution either. Is there a reason you are not resolving this ?

Becky-Community_Manager on Dec 6, 2022 at 11:21am • 1 likes

Hey, @K P I see that you have some cases open. I would encourage you to work with the Support team on this. However, if you're not able to get an answer, please shoot us an email at Community.Support@RingCentral.com

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