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What is the login and password to an OBi302 once you have connected it to Ring Central?

Tags: hardware

Jan 5, 2023 at 11:45am • 3 replies • 0 likes

Teenya Gantt

We use OBi302 ATA's for our fax machines. When you first set up the ATA the login is admin and password is admin. Once it is connected to Ring Central you can not get into the ATA with that login and password. Does anyone know what the credentials change to once it is connected to Ring Central?

Teenya Gantt on Jan 5, 2023 at 12:44pm • 0 likes

Thank you for the info Mary!!

Mary-Community_Moderator on Jan 5, 2023 at 12:52pm • 0 likes

You're welcome!

2 Answers

Joe Cache answered on Jan 9, 2023 at 3:52pm

If you'd to keep control of your local OBI's - you can always do a manual provision. It's what we've done and had no issues in the past 2+ years. I have a doc I can share if you need to know which fields on which screens.

Joe Cache on Jan 9, 2023 at 4:06pm • 1 likes

Your sip and proxy most likely will be different.

This will keep you in control of the admin passcode for the OBI's

Good luck.

OBI Programming for manual RC.pdf

Mary-Community_Moderator on Jan 10, 2023 at 7:16am • 1 likes

Great suggestion, @Joe Cache! There's also a KB article for manual provisioning set-up that you can check as well.

https://support.ringcentral.com/mvp/deskphones-headsets/overview/manual-provisioning-poly-deskphones.html

Teenya Gantt on Jan 10, 2023 at 7:49am • 1 likes

Thanks!!

Mary-Community_Moderator on Jan 10, 2023 at 8:57am • 0 likes

You're welcome!

Teenya Gantt on Jan 10, 2023 at 4:40am • 0 likes

Thank you Joe! Please send me the doc.

Mary-Community_Moderator answered on Jan 5, 2023 at 12:33pm

Once a device is successfully provisioned to RingCentral, it will generate a unique password for accessing its web interface. Please get in touch with Tech Support to get this information. You may submit a ticket to https://support.ringcentral.com/new-case.html.

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