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Error logging a call in Salesforce
Tags: salesforce
Feb 18, 2022 at 12:56pm   •   5 replies  •  0 likes
Michelle Moss

screenshot-2022-02-18-155354.png

on Mar 21, 2023 at 9:28am   •  0 likes

@Michelle Moss Did you find a solution to this? We are facing the same problem.

on Mar 14, 2023 at 2:12pm   •  0 likes

@Michelle Moss Did you find a solution to this? We are facing the same problem.

on Mar 15, 2023 at 9:36am   •  0 likes

@Mary-Community_Moderator thank you, we are already on version 6.24 so I will reach out to integrations support.

on Mar 15, 2023 at 9:45am   •  0 likes

Good idea, Maddie! Let me know how it goes with Integrations Team.

on Mar 14, 2023 at 2:28pm   •  0 likes

Hi @Maddie McPhillips, have you tried logging in and out?

on Mar 14, 2023 at 2:30pm   •  0 likes

@Mary-Community_Moderator I had the user try this, and the call logs began successfully working again (sporadically, with some errors), but then the error returned about an hour later. Any other suggestions?

on Mar 15, 2023 at 7:06am   •  0 likes

Hi @Maddie McPhillips,

Here is some troubleshooting that you can try.

on Mar 15, 2023 at 8:22am   •  0 likes

Thank you @Mary-Community_Moderator - how do I ensure proper configuration?

on Mar 15, 2023 at 9:11am   •  0 likes
on Mar 14, 2023 at 2:49pm   •  0 likes

Let me check if there is another steps to troubleshoot your issue. I'll get back to you as soon as I have it.



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