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Registering for SMS - as a residential customer of RingCentral

Tags: sms and text messaging

Mar 13, 2023 at 8:27pm • 1 replies • 0 likes

Robert Lester

I keep getting reminders to register for SMS usage, but my account is not owned by a business - its my residential service.

What am I supposed to do to keep using SMS (< 10 a year)?

Becky-Community_Manager on Mar 15, 2023 at 2:25pm • 0 likes

@Robert Lester I'm so sorry to hear about this.
Unfortunately, for SMS through RingCentral, you will need to register to continue to use SMS.
My understanding is that TCR offers a sole proprietor (no EIN) campaign, however, it is extremely limited and has additional oversight requirements.
For that reason, we do not offer sole proprietor registration. Many providers have identified the challenges and for that reason are also not offering residential/sole proprietor SMS offerings.

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