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How To Downgrade RingCentral Phone For Mac

Tags: softphone

Mar 22, 2023 at 1:02pm • 2 replies • 0 likes

John Miller

Can someone explain how to downgrade the Ringcentral phone app to a previous version.

I downloaded the most recent one and its not working properly, its been 1 week already and nothing.

Need to figure it out while they release a new version.

Gregory Yaschuk on Mar 23, 2023 at 1:58am • 0 likes

I believe all problems found by customers in the latest 23.1 release will be fixed next release 23.2. Sorry for inconvenience.

Becky-Community_Manager on Mar 22, 2023 at 4:20pm • 0 likes

@John Miller It would be good to understand what is not working so we can create a case and have the product team take a look.
We may be able to help with troubleshooting.
Please share those details here and we'll look into it further.

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