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CANNOT RECEIVE CALL OR SMS

Tags: authentication, sms and text messaging

Apr 17, 2023 at 12:23am • 1 replies • 0 likes

Fax Ext

Hi. I'm trying to verify my number for two-factor authentication but I can't receive an SMS and all the calls are just placed in missed calls. I don't see any incoming calls as well.

Jenn-Community_Moderator on Apr 18, 2023 at 9:20am • 0 likes

Hi, are you still experiencing the issue? If yes, you might want to check your call forwarding through your online portal. Check this link to learn more https://support.ringcentral.com/mvp/phone/call-handling-forwarding.html. Thank you!

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