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First I am unable to get even my own personal voicemail transcriptions using this method. It find the transcription record but I can't see any parameters with the transcription string.

Second how will I change this to access a Group's voicemail transcription?

Thanks.


using System;

using System.Threading.Tasks;

using RingCentral;



namespace Account

{

    class Account

    {

        static String SERVER_URL = "https://platform.ringcentral.com";

        static String CLIENT_ID = "************";

        static String CLIENT_SECRET = "********";

        static String JWT_TOKEN = "************";    



        static RestClient restClient;



        static void Main(string[] args)

        {

            restClient = new RestClient(CLIENT_ID, CLIENT_SECRET, true, "VoiceMailTranscriptionGet");

            restClient.Authorize(JWT_TOKEN).Wait();

            GetMessage().Wait();

        }







        static private async Task GetMessage()

        {

            ListMessagesParameters parameters = new ListMessagesParameters();

            parameters.messageType = new String[] { "VoiceMail" };

            var response = await restClient.Restapi().Account().Extension().MessageStore().List(parameters);

            foreach (GetMessageInfoResponse record in response.records)

            {

                if (record.attachments != null)

                {

                    foreach (var attachment in record.attachments)

                    {

                        var fileName = "./src/test/resources/" + record.attachments[0].id + "_voicemail.txt";

                        if (attachment.type == "AudioTranscription")

                        {

                            var res = restClient.Restapi().Account().Extension().MessageStore(record.id.ToString()).Content(attachment.id.ToString()).Get();

                            //Path path = Paths.get(fileName);

                            //Files.write(path, res);

                        }

                    }

                }

            }

        }

    }

}


This is the call queue I will need to access.

https://service.ringcentral.com/application/company/departments/63448800004/messages

First of all, you have to make sure also the voicemail transcription is Completed

if (attachment.type == "AudioTranscription" &&

                                         record.vmTranscriptionStatus == "Completed")

{

    ...

    var res = await restClient.Restapi().Account().Extension().MessageStore(record.id.ToString()).Content(attachment.id.ToString()).Get();

    using (BinaryWriter writer = new BinaryWriter(System.IO.File.Open(path + fileName, FileMode.Create)))

    {

        writer.Write(res);

        writer.Flush();

        writer.Close();

    }

}

If you need to access and download a message store content (e.g. voicemail) of another user extension, including a group's voicemail (call queue), you must authenticate your app with a super admin user, and specify the extension id in the path as shown in the example below:

...

var EXTENSION_ID = "12345678890";

var resp = await restClient.Restapi().Account().Extension(EXTENSION_ID).MessageStore().List(parameters);

                

foreach (var record in resp.records)

{

    ...

    var res = await restClient.Restapi().Account().Extension(EXTENSION_ID).MessageStore(record.id.ToString()).Content(attachment.id.ToString()).Get();

    ...

}


I added the EXTENSION_ID var and valued it to 9000, now I get "Resource for parameter [extensionId] is not found"

this is for a call queue group with an extension of 9000

vm9000.jpg

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