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How to stop these promotional email messages?

Tags: subscriptions

Sep 30, 2020 at 3:13pm • 1 replies • 0 likes

Chris Rosa

How can I stop these promotional messages. Like the sample below, they're almost always disconnected from reality...I have all the apps downloaded, so there's no reason for the message.

If I click the unsubscribe link, I have everything dialed in properly, so I'm not quite sure why I'm still getting these.

I've already reached out to my account manager, and he doesn't have any idea. I hate to think all my users are receiving the same inane spam from RC.

Becky-Community_Manager on Sep 30, 2020 at 3:38pm • 1 likes

Thanks for sharing this, Chris. Let me dig into this a bit further. More soon!

Chris Rosa on Oct 1, 2020 at 10:54am • 0 likes

Thank you!!

Becky-Community_Manager on Oct 1, 2020 at 10:57am • 1 likes

@Chris Rosa I followed up with a colleague and they will get you sorted.
If you run into this problem again, please don't hesitate to reach out!

Chris Rosa on Oct 1, 2020 at 11:10am • 0 likes

So was I missing something, or is this a bug in the way the subscriptions work? Thanks for your time on this.

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