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Using voice to accept queue calls (or other calls) instead of pressing "1"

Tags: phone, call queues

Feb 18, 2021 at 12:08pm • 1 replies • 1 likes

marcnj

It is convenient to have some calls announced when answering them (e.g. queue calls, etc.), but then having to press "1" to answer can be inconvenient (such as when driving, when on a headset with no keypad, etc.). It would be nice to be able to speak "yes" or something similar to be able to confirm the call should be answered in addition to being able to press "1" to answer it.

Mary-Community_Moderator on Feb 18, 2021 at 1:19pm • 0 likes

Hello @marcnj, thanks for this suggestion. You can submit this feature request in our Ideas Portal here.

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