I am trying to make an outgoing call and when I click on the green phone icon it says internal calls only. Why?
Apr 24, 2019 at 7:48pm • 3 replies • 0 likes
frank-canace
can anyone help me with this?
on Apr 29, 2019 at 7:47am • 1 likes
Hi Frank, sounds like the Admin on your account has set your permissions this way. You'll want to speak with them about it.
on Feb 19, 2021 at 12:05pm • 0 likes
We had that problem today and found there was no option under Settings>Phone to edit or confirm the Emergency Address. There was no button for it at all. Uninstalled and reinstalled the Windows app, same version that hadn't worked, and during initial sign in it prompted for the EA and confirming it made external calling work again.
on Feb 19, 2021 at 12:08pm • 0 likes
on Feb 19, 2021 at 12:10pm • 0 likes
We had that problem today and found there was no option under Settings>Phone to edit or confirm the Emergency Address. There was no button for it at all. Uninstalled and reinstalled the Windows app, same version that hadn't worked, and during initial sign in it prompted for the EA and confirming it made external calling work again.
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