Error code: 3010 when attempting to start a meeting.
Tags: meetings
Mar 6, 2019 at 3:56pm • 12 replies • 0 likes
alex-duvall
When attempting to start a meeting, the meeting crashes and gives the error code: 3010
I have tried to uninstall and reinstall Ring Central Meetings. Im on Windows 10.
I have tried to uninstall and reinstall Ring Central Meetings. Im on Windows 10.
k_moran on Mar 9, 2019 at 9:18pm • 0 likes
3 days in and this is still occurring...
longhair-666 on Mar 9, 2019 at 3:01am • 0 likes
have bee in contact with RingCentral and left on hold for hours, these people are ignorant, I also will never use or purchase Ring Central again. Losers!
saadet.swift on Mar 11, 2019 at 6:44am • 1 likes
Thanks for the info, everyone! I was informed that over the weekend our Engineering team has opened a ticket with Zoom, our partner. They will be investigating the issue. There's no ETA regarding a fix yet, but once I learn more, I'll share
k_moran on Mar 8, 2019 at 6:21am • 0 likes
I am also now experiencing this.
Custom Built Desktop Workstation running an AMD Ryzen 7 1800x and Radeon Pro WX7100
Windows 10
Free Version
6.3.15457.1221
Tried from another Intel Computer running windows 7; also same error. Given the other user responses, this is clearly not an OS issue.
Edit: Tried from the app my Android phone and got the same 3010 error.
Custom Built Desktop Workstation running an AMD Ryzen 7 1800x and Radeon Pro WX7100
Windows 10
Free Version
6.3.15457.1221
Tried from another Intel Computer running windows 7; also same error. Given the other user responses, this is clearly not an OS issue.
Edit: Tried from the app my Android phone and got the same 3010 error.
griggsycrossco on Mar 6, 2019 at 6:47pm • 0 likes
Can you join a meeting?
812-in on Mar 6, 2019 at 9:25pm • 2 likes
I'm having the same issue. Yes I can JOIN meetings but am unable to Start my own
justin-time on Mar 7, 2019 at 6:14am • 1 likes
This reply was created from a merged topic originally titled When i Try to start or join a meeting i get error code 3010...Why is that?.
ben123456789 on Mar 11, 2019 at 8:56am • 0 likes
My Ring Central screenshare is working properly again.
saadet.swift on Mar 7, 2019 at 7:03am • 1 likes
Hey Everyone,
I'm going to need more information.
1) What type of computer and operating system are you on?
2) What version of Meetings are you on?
3) Are you using the Free version of Meetings or do you have an RC account?
4) Does this happen every time you join or start a Meeting? Or is it random?
5) Have you tried using a different computer and do you have the same issue?
6) What Meeting ID are you trying to use or join?
7) Can you post a screen shot of the error message?
I'm going to need more information.
1) What type of computer and operating system are you on?
2) What version of Meetings are you on?
3) Are you using the Free version of Meetings or do you have an RC account?
4) Does this happen every time you join or start a Meeting? Or is it random?
5) Have you tried using a different computer and do you have the same issue?
6) What Meeting ID are you trying to use or join?
7) Can you post a screen shot of the error message?
clayton-creed on Mar 8, 2019 at 6:01pm • 0 likes
Getting the same error as well. MacBook Pro, Free Version
ben123456789 on Mar 8, 2019 at 8:05am • 1 likes
I am getting the same 3010 error as well when I try to host a meeting. I can join other peoples meetings.
Dell Inspiron15 7000 series
Meetings Version 6.3.15457.1221
Free Version
Error occurs every time I try to host a meeting. I can join other peoples meetings using there ID number.
I get them same error message Alex DuVall posted.
Dell Inspiron15 7000 series
Meetings Version 6.3.15457.1221
Free Version
Error occurs every time I try to host a meeting. I can join other peoples meetings using there ID number.
I get them same error message Alex DuVall posted.
ps-beefstud on Mar 7, 2019 at 9:45pm • 1 likes
Same here,
MacBook Air High Sierra 10.13.6
Free version of RC
Every time it happens
Can't try other devices.
MacBook Air High Sierra 10.13.6
Free version of RC
Every time it happens
Can't try other devices.
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