Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

Contacts won't sync

Tags: contacts

Mar 4, 2016 at 7:19am • 5 replies • 1 likes

tig

I use Ringcentral for Windows and some of my contacts synced and some did not. On the iPhone app all contacts synced. I use chrome not outlook. How can I get the rest of my contacts to sync in the windows app?

U.S.
Version 8.0.4.20112

David Rosenthal on Mar 4, 2021 at 1:59pm • 1 likes

My Mac Contacts will not sync with the phone component of the new integrated RingCentral desktop app. I'm told this feature is not yet available, but they're working on it . I have been told this several times over the past months. Please fix this! I can't be the only user experiencing this issue.

tig on Mar 7, 2016 at 1:14pm • 0 likes

They are in my Gmail contacts and my iPhone. They sync with each other. Somehow some of my contacts synced with ringcentral early on but they won't all sync. The iPhone app does sync but not ringcentral for windows.

joe-gatsby on Aug 22, 2020 at 11:22pm • 0 likes

I had all of my contacts synched into the mobile app. However, these are not showing on my personal contacts list in the web portal. Any idea? Thank you in advance for your answers.

mike on Mar 4, 2016 at 2:59pm • 0 likes

Where are the contacts stored? Or did you ad them through the web portal (use a CSV file? ) ?

mike on Mar 7, 2016 at 3:07pm • 0 likes

FYI.... I'm going to merge this post into an "idea" request that we have for force synce button, so that you don't have to log out & log back in. Feel free to comment or click the Vote button on the new thread.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales