Ring Central you are crippling people who must work remotely due to this pandemic or due to a disability, as is my current situation. RING CENTRAL you need to FIX THIS NOW. I have mad clients that think I am hanging up with them because your system is so shoddy i don't know if i'm going to answer or hang up on anyone who calls my work number. this is unacceptable they have found no fix for their mobile app using the now most popular hands free way of interacting with and communicating with a mobile device and appears the issue is their product coding and stack as it is being reported by users for years now on both apple ios and google android devices telling me ring central has not addressed this issue as they do not want to and are trying to claim its a device or connectivity issue when this is NOT the case.
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They try to tell me its my headset or phone, they can never explain why 3 different phones and headsets all do this and never get fixed. they simply dont want to fix this as they are still being paid so what do they care? its our customers mad and appears ring central couldnt care less if they have good customer satisfaction.
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