Zoom has a checkbox on the share screen window to share computer sound. This way when you share a video during a conference, the participants see the video AND HEAR THE AUDIO. RingCentral Video does not have this option. Please include this as part of the video conferencing platform.
We have already been "upgraded to RingCentral Video for free" and have consequently lost access to audio sharing. Is there any indication this feature is coming to RingCentral Video? If not, has anyone evaluated Zoom Phone versus RingCentral?
I am on with Ring Central tech support right now about my concern, which is the same as identified here. This functionality needs to be included in Ring Central Video before I lose access to Ring Central Meetings.
100%, this is needed. Webex has this functionality. We have been sorely disappointed in the lack of features in RC Video thus far and have no confidence in the Zoom-based product from a security standpoint. We have to switch between RC and Webex if we are doing any kind of video sharing for training or other presentation purposes.
The video sharing screen is too small.
Hi everyone, The Product Team announced that it will be available by Q1 2022.
I still don't see this feature on the RC desktop app. Any news?
Thanks for following up! We will check with the Product Team and update you here.
Hello Mary, is there any update on this feature?
Hey Jeff, just checked with product and no updates as of yet. You can vote and get updates on this idea: https://ideas.ringcentral.com/ideas/CUSTCOM-I-3995. When we make changes to the status such as planned or implemented, you'll get notifications.
We should not be forced to migrate from Ring Central Meetings to Ring Central Video until this bug is fixed.
The workaround is to start your meeting from v.RingCentral.com to enable audio sharing during screen sharing sessions.
Hey, @Alex Perlman We're glad to work with your team and Account Manager to defer if needed.
Please reach out to us directly at Community.Support@RingCentral.com
How can I expand the video sharing screen? It is too small.
That's great news. Thanks, Mary!
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