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Error Code WAP-100 "Authentication cookie is not presented in request!",Error Code: WAP-100 "Authentication cookie is not presented in request!"
Tags: errors, errors
May 6, 2021 at 11:52am   •   2 replies  •  0 likes
Ignacio Munoz

When clicking to access the Online Account Portal we continue to het the following error. This happens with any account that is logged in, even with Super Admin access.



{  "errorCode" : "WAP-100",  "message" : "Authentication cookie is not presented in request!",  "errors" : [ ] }
,

When trying to access the Online Account portal, we continue to get this error regardless of which account is logged in and trying to access it, even with super admin account privilege.

{  "errorCode" : "WAP-100",  "message" : "Authentication cookie is not presented in request!",  "errors" : [ ] }


on May 6, 2021 at 1:50pm   •  0 likes

Hi @Ignacio Munoz, please reach out to Customer Support so they can check on it. You may create case online or call the hotline at 1-888-898-4591.

1 Answer
answered on May 6, 2021 at 4:01pm  

Can you clear your browser cache and try again.

Hope that will help.


 1
on Nov 10, 2021 at 3:10pm   •  0 likes

that works still annoying coz it should not happen.



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