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Call Queue: Disable Prompt for Outside Phones - 2021

Tags: call queues

May 10, 2021 at 6:23am • 1 replies • 0 likes

Andrew Vincent

It is very disappointing to see that this request has been an open issue since 2014. Please add the option for a call queue participant to turn off the prompt to accept call for non RingCentral phones. Is it common for customer requested features to languish for 7 years without any update?

Mary-Community_Moderator on May 10, 2021 at 7:10am • 0 likes

Hi Andrew, please add your feature requests to our Ideas Portal at https://ideas.ringcentral.com/ideas.

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