News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Search
Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Users
RC Meetings not calculating US/Eastern time correctly durring daylight savings time,Eastern Standard Time - Doesn't account for Daylight Savings (Scheduling Meetings)
Tags: meetings, o365
May 11, 2021 at 6:20am   •   1 replies  •  0 likes
Leah Reeves

When you schedule a meeting in RC and chose US/Eastern, the time does not transfer over to outlook correctly in the body of the email. It's an hour late and confuses meeting participants if you ddon't change it. RC needs the time listed in the body of the email to match the time in the above boxes and calculate correctly durring daylight savings time.

1620739174442.png

,

When you schedule a meeting in RC and it populates into Outlook, RC is not accounting for Daylight Savings in US/Eastern time when transfering the infomation into the body of the email. It's transfering the time an hour late. This leads to confused meeting participants as to what time the meeting actually is. RC needs to fix the body of the message to calculate the same time as above meeting time durring daylight savings time.

1620738827607.png

on May 12, 2021 at 8:30am   •  0 likes

Hi Leah, please coordinate this with our Tech Support Team. You may call 1-888-898-4591 or contact support via chat here.



A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us