Welcome to the RingCentral Community

Make sure to review our Terms of Use and Community Guidelines.

Please note the community is currently under maintenance and is read-only.

Home » Users

Team Folder Missing for New Accounts

Tags: team messaging

Jun 7, 2018 at 3:25am • 1 replies • 1 likes

luis-sanchez

Team Folder feature on Glip has been removed for new accounts while RingCentral works on enhancements for that feature. Do we have an ETA when it will be reintroduced?

Jeremy Braacx on May 31, 2021 at 11:06am • 0 likes

Many of the teams I'm a part of, that are in a team folder, are missing in the new unified app. This will need to be resolved before RC Classic is retired...

Mary-Community_Moderator on Jun 1, 2021 at 6:38am • 0 likes

Hi Jeremy, our Tech Support Team can help you check why it is not syncing in your RingCentral Unified app. You may create a case here.

Becky-Community_Manager on Jun 1, 2021 at 10:21am • 0 likes

We are aware of this concern from customers and encourage you to share your feedback on THIS idea.

A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone

OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility

QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales