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Home » Users
After Hours Forwarding Issues,,After Hours Not Call Forwarding
Tags: after hours transfer to cell, after hours forwarding
Jun 1, 2021 at 5:26pm   •   1 replies  •  0 likes
Will STL

We have a receptionist who transfers calls to my extension during the day. When she does this my cell phone rings at the same time as my office phone. When we are after hours the office phone still rings but my cell does not. Settings all seem correct. What are we doing wrong?

,,

We have a receptionist during business hours who sends calls to my extension. My cell phone gets these calls simultaneously as well DURING THE DAY. When in After Hours, calls still hit my extension but do NOT go to my cell phone. Any ideas what could be wrong? Settings all look correct.


on Jun 2, 2021 at 7:35am   •  0 likes

Hi Will, we can help you on this. Kindly send us an email at community.support@ringcentral.com



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