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Text message email notification

Tags: text messaging

Mar 11, 2019 at 2:10pm • 2 replies • 0 likes

kimberly-koehn

Is the To reply using the RingCentral app. click here in the text message email notification actually to allow you to reply to the text message or is it designed just to take you to the RingCentral website to download the softphone app?

saadet.swift on Mar 13, 2019 at 11:36am • 2 likes

Hey Kimberly, I just tested it and right now it just shoots you over to the app store to download either the RC app or the RC Phone app.

I can see how this is quite misleading. I'm gonna pass this feedback along to our Product Team!

mike-bottos on Jun 15, 2021 at 7:50am • 0 likes

I'd also like to see this fixed for the missed chat messages that get emailed to me. They no longer show a preview of the message

steve-churchwell on Jun 11, 2019 at 10:16am • 0 likes

How do I reply to a text msg? Thanks --Steve

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