All Questions and articles
asked in Users
2 questions regarding RC Meetings "Support" button, taking control of another computerI recently started using the RC Meetings "Support" function, where I can take control of the other persons com...
1
Jun 1, 2021 at 8:24pm
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0
Answers
asked in Developers
Possible error in Call Log dataWhen calling the Call-Log API I get incorrect data in the "from" object in the "legs" array.Notice h...
0
Jun 1, 2021 at 2:06pm
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1
Answer
asked in Users
Call Queue and Call WaitingHello there!Is there a feature that can be enabled that tells the caller you are the (**) caller in the call queue.. exp...
0
May 29, 2021 at 5:33pm
1 likes
1
Answer
asked in Users
Calls in queue at close of businessHi all,We are new to Contact Center (today is our first day) and I'm wondering what happens to calls that are in que...
0
May 28, 2021 at 4:14pm
0 likes
0
Answers
asked in Users
Color Options on EmojiThe new RC app doesn't have the option to change the skin tone on emoji's like the Glip app used to have. Now th...
0
May 28, 2021 at 9:49am
0 likes
2
Answers
asked in Users
Customise email notificationsGood afternoon ring centralI hope you are all well today.Can the email notifications from ring central be customised.For...
0
May 29, 2021 at 7:05am
0 likes
0
Answers
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