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asked in Developers
How can I retrieve the call history for a list of phone numbers?I tried to call the CallLog api by passing it as a parameter. I receive incoming and outgoing results by passing a phone...
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Apr 7, 2024 at 11:22am
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1
Answer
asked in Developers
Cannot create a new sandbox after deactivationMy sandbox account was idle for several months, so it appears it got deactivated. This is fine, I saw that this is expec...
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Apr 9, 2024 at 3:54pm
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1
Answer
asked in Users
Hide or administer company contactsHi, I'm new to RC. Created our account today and synced our Microsoft 365 contacts but it brings hidden GAL accounts...
1
Apr 9, 2024 at 1:36pm
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0
Answers
asked in Developers
Need the SMS feature of our sandbox numbersHello @Phong Vu! We need the SMS feature of our sandbox numbers enabled for testing and after testing the same number we...
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Apr 9, 2024 at 3:45am
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1
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asked in Users
"RingCentral Phone App" vs "Softphone" in User Device SettingsThe majority of our users make and receive calls through the desktop phone app exclusively (they don't use a desk ph...
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Apr 6, 2024 at 3:43pm
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1
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asked in Developers
online on a mobile deviceIs there a way to see if a user is online on a mobile device (via the Unify office phone app)? With the API ”List...
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Apr 5, 2024 at 7:41pm
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1
Answer
asked in Developers
Issues using Einstein Conversation Insights (ECI) with RingCentral APIs...
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Apr 5, 2024 at 12:52pm
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2
Answers
asked in Users
Yealink WH67 headsetWe have Yealink WH67 headsets with the WHB670 Base. All the documentation I am finding on RingCentral says this Yealink ...
1
Apr 5, 2024 at 12:00pm
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0
Answers
asked in Users
Phones that can handle 5 numbersHi, we just got set up with RingCentral and I'm finding out we have the wrong phones. We have 5 different businesses...
1
Apr 4, 2024 at 1:31pm
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0
Answers
asked in Users
Call Queue Voicemail Email QuestionHi, I have removed a former employee from our system along with call queues he was in. For some reason his name still ap...
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Apr 4, 2024 at 11:52am
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1
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