question

Benjamin Evenson avatar image
Benjamin Evenson asked Valerio Di Donato answered

Glip API Get User Status

Hi,


We are wanting to write an integration that is capable of reading the current set status of a user. Looking at the API guide there is a service that will receive the profile of a user but it doesn't include the status of the current user.


https://developers.ringcentral.com/api-reference/Glip-Profile/readGlipPerson


We are wanting to see which users have the working remotely status.


Cheers


rest api
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4 Answers

Phong Vu avatar image
Phong Vu answered Phong Vu edited

Check out this endpoint to read user presence and check the glip object from the response.

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Benjamin Evenson avatar image
Benjamin Evenson answered Phong Vu commented

@Phong Vu Thanks for the response.

Had a quick look still seems you can't read the shared status



status.png (53.2 KiB)
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Phong Vu avatar image Phong Vu ♦♦ commented ·

Hi Benjamin,

Checking internally to verify this. Currently, we don't have an API to read these statuses. Fortunately, we had a plan and ready with the backend implementation and we can make the API public soon. I cannot promise the time line though.

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Jeromy Mallory - 101 avatar image
Jeromy Mallory - 101 answered

With the large number of users that are working from home, the ability to check users "Working remotely" status would be VERY valuable right now.

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Valerio Di Donato avatar image
Valerio Di Donato answered

Any updates here?

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