question

Charlie Bass avatar image
Charlie Bass asked Awilda Knopes answered

Service Level History

How can I check service level history? I would like to see the service level for each day from the previous month.

ringcentral app
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1 Answer

Awilda Knopes avatar image
Awilda Knopes answered

You should be able to do so by changing the date rage prior to running the report. Depending on you set up, the system will delete the recording (call) or chat script after that set time. You will be able to see the info but not the detailed conversation or recording.

1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

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