question

ann-h9166 avatar image
ann-h9166 asked ann-h9166 commented

Can not call back a number from the app just calls the office

When I try to call back someone from the app it will only call my office main number?

rest api
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

vyshakhbabji avatar image
vyshakhbabji answered ann-h9166 commented
Which API are you using to make a call ? 

For /ring-out api , you could specify both  from and  to numbers. If you set the playprompt flag as true, you will get the first leg of the call to  from  number and then it calls  to number.
1 comment
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

He is using the Ring central App on an IPhone. 
0 Likes 0 ·

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys