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Nitesh Giri avatar image
Nitesh Giri asked Phong Vu answered

When is call sync needed ?

As far as I got understanding after reading the documentation, call sync is needed at client side to update. So, say I am getting call logs from server by APIs - do I really need to sync the call logs before fetching the call logs ?

I want to ask same for fetching the messages as well. Do I need to sync the messages before fetching messages for an extension ?

rest api
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Phong Vu avatar image
Phong Vu answered

Sync API uses a sync token to keep track of what you have read and lets you read the next block without worry about missing something between. You can first use a full sync, then use the increment sync after that. Check out this article to learn more.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

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