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How to consume the GetAllContents API, what is the account_name & platform_hostname & how to authenticate each request?

Tags: api auth

Jul 12, 2021 at 12:30am • 3 replies • 0 likes

Sahoo Suraj

In the curl request, what is the account_name & platform_hostname & how to authenticate each request. For each api request we might need the token, so where do we get that and does the token have a session time out too?

3 Answers

Sahoo Suraj answered on Jul 13, 2021 at 12:15am

@Craig Chan Will the access token generated have any validity or it has no session end?

Craig Chan on Jul 13, 2021 at 1:01pm • 0 likes

@Sahoo Suraj, the access token does not expire (no session end), but the token could be disabled by the user or the user themselves could be disabled resulting in the token getting disabled.

Craig Chan answered on Jul 12, 2021 at 10:18am

account_name: each customer is given their own subdomain name. For instance Sahoo.api.digital.ringcentral.com.

platform_hostname: We have a couple as older accounts are on an older domain (<YOUR-DOMAIN>.api.engagement.dimelo.com) or a newer domain (<YOUR-DOMAIN>.api.digital.ringcentral.com)

You can find details about generating a token here: https://developers.ringcentral.com/engage/digital/guide/basics/access-token

Phong Vu answered on Jul 12, 2021 at 9:13am

You need to get started from here:

https://developers.ringcentral.com/guide/authentication

https://developers.ringcentral.com/guide/voice/quick-start

https://developers.ringcentral.com/guide/sdks

Anirban answered on Jul 12, 2021 at 9:43am

@Phong Vu I believe he is asking the value of these parameter {account_name} {platform_hostname} in the API url

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