question

Laurie Holste-Taylor avatar image
Laurie Holste-Taylor asked mary-community-moderator commented

Takes 3 minutes for app to open on PC,Takes 3 minutes for the RingCentral app to open

It is taking about 3 minutes for your app to open now on my PC. This is happening to other people in my office as well too. Why?

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It is now taking about 3 minutes for this app to open every morning on my PC. This is not just on my computer other people in my office are also having this same issue.

app
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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi @Laurie Holste-Taylor, please uninstall/reinstall your app to ensure it is up to date. Let me know if it's still the same.

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Laurie Holste-Taylor avatar image Laurie Holste-Taylor commented ·

I have uninstalled and reinstalled twice last week and it also says I'm up to date on my version. Where do I find the temp folder to clear it? I didn't see anything under settings?

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mary-community-moderator avatar image mary-community-moderator ♦♦ Laurie Holste-Taylor commented ·
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1 Answer

Anirban avatar image
Anirban answered Laurie Holste-Taylor commented

In Desktop clear the temp folder and in mobile try clearing application cache and then try again.

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Laurie Holste-Taylor avatar image Laurie Holste-Taylor commented ·

Where do I find the temp folder to clear it? I didn't see anything under settings?

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