question

brady-buynack4914 avatar image
brady-buynack4914 asked Phong Vu answered

Front App (frontapp.com) Integration

We'd like to see an integration with www.frontapp.com for Ring Central phone. This will be similar to Zendesk integration. We use that for our omnichannel support center.

rest api
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Phong Vu answered

Hi Brady,

Unfortunately, we don't have the resources to implement integration for all services. However, our APIs platform is open and it provides rich features for customization and integration. One of the quick and easy way to integrate the voice and text messaging services into a customer's Web site is to use the RingCentral Embeddable widget. Please check it out to see if it satisfies your requirements and let me know if you have questions.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys