question

Paul Webb avatar image
Paul Webb asked mary-community-moderator commented

mac app slow to report answer machine messages,mac app

Answer machine messages appear quickly in our email but the mac app can take hours meaning confusion in the office WHY?

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Hi our office finds the app very slow to report answer machine messages yet they appear in our email box almost instantly. It makes the app a pain to use

hardware
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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi @Paul Webb, how long is the delay?

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Paul Webb avatar image Paul Webb commented ·

10mins,3-4 hours or even a day

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Paul Webb avatar image Paul Webb commented ·

30mins minimum but we have had 18hrs

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mary-community-moderator avatar image mary-community-moderator ♦♦ Paul Webb commented ·

Please try to uninstall/reinstall your app, and see if it's still the same.

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