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aki-christensen14259 avatar image
aki-christensen14259 asked aki-christensen14259 commented

Change Default Meeting Recordings Path across Enterprise

Is there a way to change the Default meeting recording location from My Documents to the C drive? Not one at a time in the app, but across the company either at install or afterword's? Our desktop and Documents folder is redirected to a network server, and if an end user is on VPN and records a meeting the recording typically fails. I found recordings-config.json in the appdata folder, but changing the path here does not seem to change it in the app. I also do not see anywhere in the registry with a recording path that I could change.

call recording
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Anirban avatar image Anirban commented ·

Not sure, but please check once if the below reference of changing recording path helps

https://support.ringcentral.com/article/6516.html

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aki-christensen14259 avatar image aki-christensen14259 commented ·

Thanks - but this is how you do it one at a time on each computer. We need to do it for all computers at once either by registry change, account level change or being able to specify the location during installation of the client

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