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Michael Arndt avatar image
Michael Arndt asked Phong Vu answered

Anyone have experience using Tray.io with Ringcentral?

I'm looking to push calllog data from Ringcentral to Google Sheets so I can build out our own custom dashboards. So far it's returning very limited data. Hoping to get realtime data using Webhooks. Anyone have experience with this?

rest api
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Phong Vu avatar image
Phong Vu answered

What kind of call data are you looking for? Check out these blogs to learn how to use the telephony session event notification to capture real-time call data.

https://medium.com/ringcentral-developers/ringcentral-telephony-session-events-notifications-98b3f8d29745
https://medium.com/ringcentral-developers/building-a-real-time-call-report-app-3eee247a141d

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys