Welcome to the RingCentral Community

I am trying to send MMS using Ring Central MMS API in Zoho CRM, but it says bad request error when I use Content-Type = Multipart/Mixed that is mentioned in their API. I am unable to make request body. I have tried 2 codes, please anyone who has worked with this help me out.

Also when I use Content-Type = Application/json, it doesn't throw error but only plain text goes in MMS and file is not attached with MMS. Please anyone help me out ASAP.

========== Code - 1 ==========

leadDet = zoho.crm.getRecordById("Leads",3219374000000974287);

fname = "";

for each rcd in leadDet.get("MMS_Content")

{

fname = rcd.get("file_Name");

}

name = "";

name = name + ifnull(leadDet.get("First_Name"),"") + " ";

name = name + ifnull(leadDet.get("Last_Name"),"") + " ";

leadPhone = leadDet.get("Phone");

if(leadPhone != null && leadPhone != "")

{

info "In phone condition";

res3 = "";

res = leadPhone.remove("-");

res1 = res.remove("(");

res2 = res1.remove(")");

res3 = res2.remove("/");

info "PHONE: " + res3;

}

if(leadDet.get("Phone") != null && leadDet.get("Phone") != "")

{

// Getting lead MMS file

fileupload = leadDet.get("MMS_Content");

filelist = List();

file = "";

for each rec in fileupload

{

fileid = rec.get("attachment_Id");

file = invokeurl

[

url :" https://www.zohoapis.com/crm/v2/Leads/3219374000000974287/Attachments/" + fileid

type :GET

connection:"sign_conn"

];

info "File:" + file;

file.setparamName("file");

filelist.add(file);

// filelist.add(base64file);

}

// filelist.setparamName("attachments");

msg = "Test MMS Sep 9";

refresh_token = zoho.crm.getOrgVariable("mms_refresh_token");

//-------------- Genereate New Access Tokenm

url = "https://platform.devtest.ringcentral.com/restapi/oauth/token";

post_data = Map();

header = Map();

auth_code = "99nfVTJmQBGRBe6hnMB5Gw:45iWDpHLRgGvdEKcy7bXZgsHlZDplARxq_WTDPM6R-zA";

auth_code = zoho.encryption.base64Encode(auth_code);

//-------------- Set Post Data

post_data.put("refresh_token",refresh_token);

post_data.put("grant_type","refresh_token");

//-------------- Set Headers

header.put("Accept","application/json");

header.put("Content-Type","application/x-www-form-urlencoded");

header.put("Authorization","Basic " + auth_code);

//-------------- Get New Access Token

res = invokeurl

[

url :url

type :POST

parameters:post_data

headers:header

];

// info "Access Token: " + res;

if(res.get("access_token") != null)

{

access_token = res.get("access_token");

valueMap = Map();

//------------ Set Access token

valueMap.put("apiname","mms_access_token");

valueMap.put("value",access_token);

zoho.crm.invokeConnector("crm.set",valueMap);

//------------ Set Refresh token

valueMap = Map();

valueMap.put("apiname","mms_refresh_token");

valueMap.put("value",res.get("refresh_token"));

zoho.crm.invokeConnector("crm.set",valueMap);

//------------ Set Token Expire time

// New Token used to send MMS

to_iner = List();

to_map = Map();

header = Map();

data = Map();

from_map = Map();

to_number = res3;

header.put("Authorization","Bearer " + access_token);

header.put("Accept","application/json");

header.put("Content-Type","application/json");

//-------------- get main account info

url = "https://platform.devtest.ringcentral.com/restapi/v1.0/account/~";

res = invokeurl

[

url :url

type :GET

headers:header

];

// info "Main Account Info: " + res;

// info "To Number: " + to_number;

if(res.get("mainNumber") != null)

{

info "From: " + res.get("mainNumber");

// from_number = res.get("mainNumber");

// from_number = "+17372539331";

from_number = res.get("mainNumber");

// from_number = 3234739877;

//-------------- Send Ring SMS

mmsheader = Map();

mmsheader.put("authorization","Bearer " + access_token);

mmsheader.put("accept","application/json");

// mmsheader.put("Content-Type","application/json");

mmsheader.put("Content-Type","multipart/mixed");

eurl = "https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/mms";

from_map.put("phoneNumber",from_number);

to_map.put("phoneNumber",to_number);

to_iner.add(to_map);

data.put("from",from_map);

data.put("to",to_iner);

data.put("text",msg);

info "MAP:" + data;

// info "Files: " + filelist;

res1 = invokeurl

[

url :eurl

type :POST

parameters:data.toString()

headers:mmsheader

files:filelist

];

info "MMS Sent: " + res1;

// if(res.get("subject") != null && res.get("subject") != "")

// {

// // SMS Record

// smsRec = Map();

// smsRec.put("SMS_Content",res.get("subject"));

// smsRec.put("SMS_Status",res.get("direction"));

// smsRec.put("Lead_Phone",to_number);

// smsRec.put("Lead_Name",3219374000000974287);

// info zoho.crm.createRecord("SMS_History",smsRec);

// return "SMS Sent Successfully!";

// }

}

else

{

info "Main contact number is not found";

}

}

}

else

{

return "Phone number not found";

}

return "";

Request Body:

========= Code 2 ========

leadDet = zoho.crm.getRecordById("Leads",3219374000000974287);

fname = "";

for each rcd in leadDet.get("MMS_Content")

{

fname = rcd.get("file_Name");

}

name = "";

name = name + ifnull(leadDet.get("First_Name"),"") + " ";

name = name + ifnull(leadDet.get("Last_Name"),"") + " ";

leadPhone = leadDet.get("Phone");

if(leadPhone != null && leadPhone != "")

{

info "In phone condition";

res3 = "";

res = leadPhone.remove("-");

res1 = res.remove("(");

res2 = res1.remove(")");

res3 = res2.remove("/");

info "PHONE: " + res3;

}

if(leadDet.get("Phone") != null && leadDet.get("Phone") != "")

{

// Getting lead MMS file

fileupload = leadDet.get("MMS_Content");

filelist = List();

file = "";

for each rec in fileupload

{

fileid = rec.get("attachment_Id");

file = invokeurl

[

url :" https://www.zohoapis.com/crm/v2/Leads/3219374000000974287/Attachments/" + fileid

type :GET

connection:"sign_conn"

];

info "File:" + file;

file.setparamName("file");

base64file = zoho.encryption.base64Encode(file);

filelist.add("data:image/jpg;name="+file+";base64,"+base64file);

// filelist.add(base64file);

}

// filelist.setparamName("attachments");

msg = "Test MMS Sep 9";

refresh_token = zoho.crm.getOrgVariable("mms_refresh_token");

//-------------- Genereate New Access Tokenm

url = "https://platform.devtest.ringcentral.com/restapi/oauth/token";

post_data = Map();

header = Map();

auth_code = "99nfVTJmQBGRBe6hnMB5Gw:45iWDpHLRgGvdEKcy7bXZgsHlZDplARxq_WTDPM6R-zA";

auth_code = zoho.encryption.base64Encode(auth_code);

//-------------- Set Post Data

post_data.put("refresh_token",refresh_token);

post_data.put("grant_type","refresh_token");

//-------------- Set Headers

header.put("Accept","application/json");

header.put("Content-Type","application/x-www-form-urlencoded");

header.put("Authorization","Basic " + auth_code);

//-------------- Get New Access Token

res = invokeurl

[

url :url

type :POST

parameters:post_data

headers:header

];

info "Access Token: " + res;

if(res.get("access_token") != null)

{

access_token = res.get("access_token");

valueMap = Map();

//------------ Set Access token

valueMap.put("apiname","mms_access_token");

valueMap.put("value",access_token);

zoho.crm.invokeConnector("crm.set",valueMap);

//------------ Set Refresh token

valueMap = Map();

valueMap.put("apiname","mms_refresh_token");

valueMap.put("value",res.get("refresh_token"));

zoho.crm.invokeConnector("crm.set",valueMap);

//------------ Set Token Expire time

// New Token used to send MMS

to_iner = List();

to_map = Map();

header = Map();

data = Map();

from_map = Map();

to_number = res3;

header.put("Authorization","Bearer " + access_token);

header.put("Accept","application/json");

header.put("Content-Type","application/json");

//-------------- get main account info

url = "https://platform.devtest.ringcentral.com/restapi/v1.0/account/~";

res = invokeurl

[

url :url

type :GET

headers:header

];

info "Main Account Info: " + res;

info "To Number: " + to_number;

if(res.get("mainNumber") != null)

{

info "From: " + res.get("mainNumber");

// from_number = res.get("mainNumber");

// from_number = "+17372539331";

from_number = res.get("mainNumber");

// from_number = 3234739877;

//-------------- Send Ring SMS

mmsheader = Map();

mmsheader.put("authorization","Bearer " + access_token);

mmsheader.put("accept","application/json");

// mmsheader.put("Content-Type","application/json");

// mmsheader.put("Content-Disposition", "attachment;filename="+file+"");

mmsheader.put("Content-Type","multipart/mixed");

eurl = "https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/mms";

from_map.put("phoneNumber",from_number);

to_map.put("phoneNumber",to_number);

to_iner.add(to_map);

data.put("from",from_map);

data.put("to",to_iner);

data.put("text",msg);

data.put("attachments", filelist);

info "MAP:" + data;

info "Files: " + filelist;

res1 = invokeurl

[

url :eurl

type :POST

parameters:data.toString()

headers:mmsheader

];

info "MMS Sent: " + res1;

// if(res.get("subject") != null && res.get("subject") != "")

// {

// // SMS Record

// smsRec = Map();

// smsRec.put("SMS_Content",res.get("subject"));

// smsRec.put("SMS_Status",res.get("direction"));

// smsRec.put("Lead_Phone",to_number);

// smsRec.put("Lead_Name",3219374000000974287);

// info zoho.crm.createRecord("SMS_History",smsRec);

// return "SMS Sent Successfully!";

// }

}

else

{

info "Main contact number is not found";

}

}

}

else

{

return "Phone number not found";

}

return "";