How to pass Exercise all requested permissions for Glip scope(permission)

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Rajeev Garg asked Sep 15, '21 Rajeev Garg edited Sep 20, '21

How to pass Exercise all requested permissions for Glip scope(permission)

Hi,

We are in process of satisfying Graduation requirements for our RingCentral BOT application in Dev sandbox. We enabled the Bot webhooks and subscribed to Glip:Posts and Glip:Groups events in Apps --> <AppName> --> Bot Webhooks . The webhook subscription is created automatically upon Bot installation and it is working as expected.

Our permissions are

Team Messaging	For Team Messaging related operations
Webhook Subscriptions	Needed for Subscription enable
Glip	For the subscribed Glip:Posts and Glip:Groups events

Here is our current status of Graduation Requirement

Could you please help us to satisfy Exercise all requested permissions for Glip scope(permission) as mentioned above ?

we are using HapiJs framework and once we receive the webhook Glip events we responded with 200 Status code.

Is there anything we missed out or need to handle to satisfy this requirement ?

Thanks in Advance.

Regards,

Raja

graduation

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Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

On MacOS: press "fn + command + f2" keys
On Windows: press "Ctrl + F2" keys

Answer 1 · 2021-09-15T15:24:21Z

Phong Vu answered Sep 15, '21 Rajeev Garg edited Sep 20, '21

I think Team Messaging and Glip are equivalent. Glip is there for legacy. Try removing the Glip permission and wait for an hour and retry the graduation.

Let me know if that does not help

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Rajeev Garg commented · Sep 15, 2021 at 03:41 PM

Hi,

If we remove the Glip from the permissions then Webhook subscription is not created.

Glip permission is needed for Glip:posts and Glip:Groups webhook events subscription.

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Phong Vu ♦♦ Rajeev Garg commented · Sep 15, 2021 at 08:24 PM

Then try removing the Team Messaging permission. I did removed the Glip and use the Team Messaging and it looks like it still works.

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Rajeev Garg Phong Vu ♦♦ commented · Sep 17, 2021 at 01:44 PM

Removed the TeamMessaging scope.

We are creating Teams and posting messages. App functionality works good .

But still Glip is not succeeded as above.

@Phong Vu

Do we need to call /restapi/v1.0/subscription endpoint from the code ?

We enabled the webhook in the Bot Webhook section as below

It automatically creates the Glips:Posts and Glip:Groups subscription for us.

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