question

bill259 avatar image
bill259 asked paco-vu answered

I am trying retrieve a call log

I am using in sand box the following:


I am getting this error.


{


"errorCode": "InsufficientPermissions", "message": "In order to call this API endpoint, application needs to have [ReadCallLog] permission", "errors": [ { "errorCode": "CMN-401", "message": "In order to call this API endpoint, application needs to have [ReadCallLog] permission", "permissionName": "ReadCallLog" } ], "permissionName": "ReadCallLog" }


I was using ~ because I I do not know where to find my account Id?

call logs
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1 Answer

paco-vu avatar image
paco-vu answered
Hi Bill,

As the error dictated, you need to open the app and add the "ReadCallLog" permission then try again.

If you don't know how to add permissions to your app. Please read this getting started doc (Section "Create your App" step 5.)

https://developer.ringcentral.com/library/getting-started.html

Kind regards,
Phong
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys