I recently hired an assistant to answer calls. She downloaded the mobile app and does not get any of the call or texts, but I do. Do I need to change some access? Can it ring on both of our phones at the same time?
I recently hired an assistant to answer calls. She downloaded the mobile app and does not get any of the call or texts, but I do. Do I need to change some access? Can it ring on both of our phones at the same time?
Yes @Katie Saraiva, check on this KB article on how to set it up. https://support.ringcentral.com/article/How-to-access-the-advanced-call-handling-feature-of-the-auto-receptionist.html
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