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Sandbox - International SMS is not available for account

Tags: api sms

Oct 18, 2021 at 8:19am • 2 replies • 0 likes

Bryan Carey

Hi.

I have just set up an account today and am now attempting to try out the various APIs within the sandbox account.

The first test I am attempting is literally just to send an SMS to my own mobile number via the QuickStart API section, where you can send the message via the UI.

Every time I try it I get the message "International SMS is not available for account". I am not based in the US, but surely in sandbox mode you can send SMS to numbers outside the US so that you can test the APIs?

Thanks for any advice.

2 Answers

Anirban answered on Oct 18, 2021 at 9:16am

Did you enabled that feature?

Please check the below reference:

https://support.ringcentral.com/article/International-SMS.html?language=en_US

Phong Vu answered on Oct 18, 2021 at 12:49pm

No, sandbox account does not support international SMS. Even with a production account, one has to request and enable it manually because there are many other factors and compliances involved.

If you are not in the U.S, you can test send/receive SMS messages by adding a new user and phone number to your sandbox account, and send text messages between those users.

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