question

Viresh P avatar image
Viresh P asked Alex Rogers commented

Device id in softphone

Using Softphone for desktop, can we get the device id in ringcentral api?

Using softphone we can make calls, sms but not sure why we don't get the device id

rest api
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Hi @Viresh P

Were you able to get an answer for this please? We have the same problem.

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1 Answer

Anirban avatar image
Anirban answered

Not sure if you will get device id with softphone, because it may not register the device.

Here is a link you can check: https://forums.developers.ringcentral.com/questions/10052/callout-using-mobiledesktop-app.html

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys