question

Nitesh Giri avatar image
Nitesh Giri asked vyshakhbabji Deactivated answered

Custom Roles

I am creating custom roles so that user has minimum possible permissions across Application. The requirement is that user can:

  1. read messages across all extensions
  2. view provisioning info of all users in company
  3. read call logs of company

Note: The user would be accessing above data through APIs.

To achieve 2nd I got the section Users in User Management and for 3rd Company Call Log
screenshot-2021-10-31-at-102029-pm.png

screenshot-2021-10-31-at-102841-pm.png

But could not find any specific permission to achive 1st requirement. Can anyone please help on this ?

Thanks in advance.

admin portal
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1 Answer

vyshakhbabji avatar image
vyshakhbabji Deactivated answered

I think we currently do not have a Permission for handling Read Message feature . Can you open a support ticket with Dev Support team for the same . The team can help you get the right info for you on the same.

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