question

Scott Cummins avatar image
Scott Cummins asked mary-community-moderator commented

Trying to find who is the owner of a RingCentral number

I am trying to find out who owns a RingCentral number that is being used by one of our clients. The number was set up under the previous provider for this client, but that provider is no longer in business. I do not do anything with development. Who could I contact to start an investigation to track down who this belongs to? What information would I possibly need to provide, as I don't have much to go on except the number and who is currently using it.

Ultimately I would like to move it to the customer's account.

porting and number transfer
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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi @Scott Cummins your client's admin may contact RingCentral Support to know the information of the number. You can create a case here.

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