question

Jason Sigman avatar image
Jason Sigman asked Becky-Community_Manager commented

How to Change Multiple User Passwords?

We hire temporary call center users and every year we need to change all of the passwords for 100+ user accounts. Is there a way to automate the password updates without changing one at a time? Maybe import an Excel file with the username and new password? Seems like this is an important admin feature that is missing in this day and age of SOX requirements.

contact centerpasswords
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

Jason Sigman avatar image
Jason Sigman answered Becky-Community_Manager commented

After an hour of searching I finally submitted a help ticket and received an immediate response:

https://support.ringcentral.com/article/Bulk-adding-editing-users-RingCentral-online-account.html

Apparently, there is a Bulk Edit feature that already exists.

1 comment
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Becky-Community_Manager avatar image Becky-Community_Manager ♦♦ commented ·

Thanks for sharing this, @Jason Sigman!

0 Likes 0 ·
Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app