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I need separate voicemail messages for my two phone lines

Tags: voicemail

Jan 7, 2022 at 4:31am • 1 replies • 0 likes

Matt Alexander

I have two phone numbers on my account. One number, the 'main' number is my business number and requires a business voicemail message. The other number is my family home number, which requires a 'friendly' voicemail message. How can I set up this cenario.

Mary-Community_Moderator on Jan 7, 2022 at 7:36am • 1 likes

You may assign the other number into another extension so you can set a different voicemail greeting for it. Check the KB article below on how to setup an extension's voicemail greeting.

https://support.ringcentral.com/article/Voicemail-setup-voicemail-greeting.html

Matt Alexander on Jan 7, 2022 at 8:59am • 0 likes

Hi Mary, thanks for your thoughts. I've also just been contacted by a RingCentral representative with some thoughts. I'm sure I'll be able to make it work now. Best wishes, Matt

Mary-Community_Moderator on Jan 7, 2022 at 10:20am • 0 likes

That's good to hear, Matt. You're welcome!

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